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Standard shipping typically takes 5-7 business days within the US. Express shipping is available for 2-3 business days. International orders may take 10-15 business days depending on your location. All orders are processed within 1-2 business days before shipping.

We offer a 30-day return policy for all unworn items in their original condition with tags and packaging. Simply initiate a return through our Returns portal and we'll provide a prepaid shipping label. Refunds are processed within 5-7 business days after we receive your return.

Store your jewelry in individual soft pouches or lined jewelry boxes to prevent scratching. Gently clean with a soft, lint-free cloth. For deeper cleaning, use mild soap and warm water, then dry completely. Avoid perfumes, lotions, chlorine, and harsh chemicals. Remove jewelry before swimming, exercising, or sleeping.

Yes, we ship worldwide to over 50 countries! International shipping rates and delivery times are calculated at checkout based on your location. International customers are responsible for any customs duties, taxes, or fees. Orders over $150 qualify for free international shipping to select countries.

If your item arrives damaged or defective, please contact us immediately within 48 hours with photos of the issue. We'll arrange for a replacement or full refund at no additional cost to you. We'll provide a prepaid return label and send a replacement immediately.